“We know every person who steps aboard one of our airplanes places their trust in us,” Dennis Muilenburg, the company’s chairman, president and chief executive, said in a statement. “We are focused on re-earning that trust and confidence from our customers and the flying public in the months ahead.”
Muilenburg has apologized for the lives lost and has publicly acknowledged the role a Boeing-approved flight system, the Maneuvering Characteristics Augmentation System, played in both crashes. The MCAS could, in certain circumstances, cause pilots to lose control of an aircraft in response to faulty data from the plane’s external sensors.
In response to queries from The Washington Post, the company said the pledge is separate from any lawsuits filed by the families of crash victims.
“We’ve been assessing a variety of ways to assist the families and communities impacted, and determined that this is a constructive step that we can take now,” the company said.
Boeing has had to contend with multiple safety issues that have jeopardized the reputation of the century-old aviation giant. Last month, the Federal Aviation Administration discovered a potential problem related to the flight control computer on 737 Max jets that could, in rare circumstances, force the plane into an uncontrollable dive. Experienced FAA test pilots had been worried they could not “quickly and easily follow the required recovery procedures,” a personal familiar with the testing told The Post.
That problem is separate from what investigators say played a part in the Indonesia and Ethiopia crashes. In both cases, faulty information from an external sensor prompted the MCAS to automatically push down the noses of the planes. The 737 Max aircraft has been grounded since March.
In April, FAA regulators said Boeing had to fix an additional problem with the flight control system of the grounded planes. That issue involves software affecting flaps and other flight control hardware and is crucial to flight safety, officials have said.
Published By @EMPIREGENIUS